Importance of Investing in Field Service Management Systems

Importance of Investing in Field Service Management Systems

How a business that has a segment of field service operates plays a crucial role on how smoothly its transactions are done. Without the right field management system, errors and delays are common. There will likely be delays since the field personnel has to spend much time between the warehouse and the field. Operational costs will also be higher since movement between the office and field will equally be higher. For a business that is out to make a profit, it is essential to invest in a system that is easy to use, cost effective and one that is result oriented.

Field Service management is becoming the new buzz word in logistics. If you are keen to look for a vendor, you should consider Orangekloud Inventory App for your Field Inventory App vendor. They specialize in a wide range of app development and you can be sure of their work quality. Visit their site today.

In this article by FieldAware, a guide is given on why organizations need to prioritize on field service management.

Benefits of field service management

“For organizations wanting to improve the efficiency of their field service operations, investment in technology plays a big part in achieving this. For many companies, choosing and implementing a solution can become complex and potential efficiency gains are being missed, meaning organizations are not seeing the full return from their investment.” read more here

 Some of the benefits of having a field service management system in place include a paperless system, acceleration of payment and simplified schedule system. For organizations in construction, for example, field service management has made it easy for smooth communication between the field and warehouse on the need for materials and delivery without any papers being used. This already has a positive impact on the environment. However, it also means the organization has better kept records that are easier to refer to should questions arise at any given point.

In this article found in, the author discusses some of the possible changes field service management will see in future as far as the use of technology is concerned.

Technologies that will transform field service management

“Technology is transforming the world all around us. Form the way we communicate and engage with customers and clients to tracking Key Performance Indicators (KPI’s) and reaching goals, technological advances have changed the fundamentals of what it means to conduct business well. Because mastering the use of integrated technology has become so critical….” read more here

Technology has become inevitable in every business. Customers see the changes technology has in their lives, and they expect similar changes when dealing with service providers. Technology has made people less patient because they understand how fast it is possible to get work done. This is one of the reasons organizations in service delivery need to invest in business intelligence tools and smart devices if they are to keep up with the demands of today’s consumers.

In this article, Emma Newman discusses some of the things that influence which service provider an organization uses for its field service management.

Things to consider when choosing vendors of field service management systems

“Just like in any marketplace, within the workforce management software market there is distinct brand loyalty at play. ClickSoftware, SAP, IBM and TOA dominate the market with their products and continue to expand their suite of field service applications to include, for example mobility. Many customers of these solutions will look at the systems they currently have in place and stay loyal…” read more here

 It is easy for organizations to be overwhelmed by the number of service providers of field service management software. Many choose the giants in the industry with the assumption they are getting the best. Unfortunately, for many organizations, the best is rated according to the cost and size of the name of the service provider. This has made it difficult for smaller up-coming companies that probably have better systems to penetrate the market. It is essential for organizations to look at what they are getting against what they would be missing by choosing a particular provider over another. This would give the smaller providers the chance to grow while at the same time increase competition. This will result in better field service management systems that will be more affordable.

Field service management systems have become essential in every business. There is no escaping it if organizations want to excel in service provision. They have improved efficiency and eliminated the redundancy that was once part of organizations with a segment in field service. The head office is today knowledgeable of every step taken by personnel in the warehouses and those in the field. This system has also made the decision-making process easier and faster since information is collected in real-time.

Understanding the Different kinds of CCTV Camera In the Market

Maintaining the security of your households and businesses are of utmost priority. Surveillance cameras are an effective means in this regard. Using various kinds of CCTV video analytics, these CCTV cameras can detect a number of intruders and make sure that the system is secure. When looking at these CCTV cameras, you will come across a variety of different kinds of cameras. Making the right choice for your specific needs is important and thus it is necessary to look at the different features of these variety of CCTV cameras.

Find out more about CCTV Video Analytics Singapore here.

Dome Camera

The dome camera is named due to its shape. The camera angle is designed in such a way that is difficult to be blocked by intruders. These dome cameras are also easy to install and can be placed in any corner of the premises. They are also fitted with infrared lens that give the perfect lighting for evening images and lookouts. Dome cameras are perfect for indoor security of households and buildings.

Bullet Camera

Bullet cameras are compact camera lenses that can be fitted either outside or inside the building. Their size makes it easy to install. These cameras are perfect for images that require long distance viewing. They are long and cylindrical in shape and can be mounted on a bracket or are fixed with a varifocal lens, depending on the purpose for which it is being used. These cameras are also easy to clean as they have protective casing installed that wards off dust, dirt and other elements.

C-mount Camera

C-mount cameras are versatile as they come with detachable lenses that can be changed according to the purpose required. These cameras can be fitted with lenses that cover distances beyond 40ft, whereas the normal CCTV lenses can only get images up to 35-40 ft.These are good for indoor use but the only default is that they are easily noticeable to their bulky size.

Day/Night Camera

If you want CCTV cameras that function in both good and poor lighting, these day/night cameras are for you. They produce quality videos in low lighting as they have extra sensitive imaging chips fitted into them. You can fit them outside the building to produce top notch quality surveillance in either colored or non-colored. These cameras are also available in a variety of sizes.

PTZ Camera

Pan-tilt-zoom cameras should ideally be installed if you have a live surveillance system or a guard operating the security system as these need to be panned (moved left or right), tilted ( moved up and down) and zoomed in or out to get a closer view. These cameras come fitted with a sharp autofocus and a smart tracking system that can provide perfect images and video surveillance.

Hyperconvergence and its Benefits

In the definition by Tech Target, it states that hyper-convergence is a software-centric architecture that tightly integrates, computes, stores, and virtualizes resources in a single system that usually consists of x86 hardware. It has really given a lot of help and ease in the industry of technology and we are going to talk about more of that today. In this article, we are going to look further into the benefits of hyperconvergence.

One Hyper Converged Infrastructure Vendor that offers Hyper Converged Solutions is Hitachi ICT. They offer a multitude of other IT services that you can approach their knowledgeable consultants on. If you are serious about equipping your company with those solutions, you should check them out.

To start, Go Mind Sight will give us five benefits of hyperconvergence. Let us read in their article below.

5 Benefits Of Hyperconvergence

All across the technology industry, developers and tech enthusiasts are trumpeting hyper convergence for its simplicity, ease of management, and cost savings over traditional data center architectures. With a closer look, it’s easy to see how the benefits of hyperconvergence have made this solution so appealing.

Hyperconvergence is more about the business than the IT department, bizarre as that statement may be. Improving IT infrastructure management is certainly a goal, but the true aim of hyperconvergence is to elevate business agility. There is a need in the market for a cost effective solution that can keep a business nimble enough to compete despite the constant shift of new technology and changing factors. Hyperconvergence fills that niche nicely. Read more here.

Explained above is the definition of hyperconvergence and enumerated are five benefits of it. One benefit mentioned is about data protection. So according to what was mentioned above, hyperconvergence has the ability to restore data easily. That alone would be a great help. Now, Scott D. Lowe and David M. Davis will give us six ways hyperconvergence can ease your pain.

6 Ways Hyperconvergence Can Ease Your Pain

Leveraging the Benefits of Hyperconverged Infrastructure

Is your current infrastructure holding you back? When you look at your network diagrams, do you get a headache? If so, take a look at hyperconvergence, which solves a number of datacenter pain points with a single appliance. Here are six benefits of these systems that combine compute, storage and networking into one easy-to-use solution.

  1. Lower Costs

Cost isn’t the only consideration when designing your IT solution, but it’s certainly important. The fastest datacenter in the world isn’t actually all that useful if you have to spend your entire profit margin on software licenses and an army of specialist staff.

Hyperconvergence uses an economic model similar to that of public cloud providers, avoiding large up-front costs and large infrastructure purchases every few years. This is achieved by using low-cost commodity hardware, and by scaling the datacenter in small, easy-to-manage steps. Read more here.

Data protection is once again mentioned. So hyperconvergence software understands the fact that hardware will fail over time and they are readily prepared for that. You wouldn’t have to worry on losing important data. Lastly, Pete Bartolik will give us five more benefits of hyperconverged solutions.

5 Top Benefits of Hyperconverged Infrastructure

Although hyperconverged infrastructure (HCI) is still an emerging data center technology, it represents a modern software-centric approach that holds the potential for bottom-line ROI.   

Network World contributor Bob Violino writes that hyperconvergence is one of the hottest trends in data center technology, “with early adopters reaping the benefits of cost savings, enhanced data protection, increased scalability, and ease of management.” The publication labels it a “SAN killer, private cloud enabler.”

That’s strong stuff, but there are good reasons why many observers and analysts view HCI as a dramatic advancement for the data center. In particular, the technology can help fulfill the promise of private and hybrid cloud environments.

Here are 5 key reasons why you should evaluate HCI for your enterprise: Read more here.

One benefit mentioned above is that hyper-converged infrastructures are well-suited to help organizations modernize applications development and deployment. Modernizing, upgrading, or improving an application is really important and HCI could help you with that. Hyper-converged infrastructures help organizations discover new productivities and it helps organizations cope with the demands of the digital economy.

SAP HANA and Business

According to SAP APJ, SAP HANA is an in-memory data platform that lets you accelerate business processes, deliver more business intelligence, and simplify your IT environment. SAP HANA also removes the burden of maintaining separate legacy systems and siloed data, so you can run live and make better business decisions in the new digital economy. Now that we are speaking of business, we are going to know more about how SAP HANA creates value in business.

Whether you are an SME or a large enterprise looking for a SAP HANA partner, you can consider Hitachi ICT SAP HANA Singapore. They have a long history and have valuable industry knowledge, so they will be a good asset to your company. You should check out their website above.

To start, Dirk Van Der Merwe will tell us about creating value for your business with SAP or S/4HANA.

Create value for your business with SAP or S/4HANA

The launch of SAP Business Suite 4 SAP HANA (SAP S/4HANA) has meant that SAP’s customers must take a leap of faith. SAP, which emphasized the benefits of the new suite, has given customers insights into how the next generation of enterprise resource planning (ERP) system will meet their business demands. Using SAP S/4HANA, organizations can reduce the complications of their SAP landscapes with the streamlined, centralized suite running on the in-memory SAP HANA platform. Yes, this may look good at face value, but how will organizations benefit from adopting this new ERP system?

The IT fraternity realizes the potential of S/4HANA as a driving force for a reduced total cost of ownership (TCO) relying on the savings from leaner databases and the simplifications, consolidation, and speed opportunities. But from a business point of view, the question is: Read more here.

Discussed above is how organizations get real value by implementing S/4HANA. In addition, there are also pieces of information about HCL creating a value-based program to offer organizations an outcome-based and non-disruptive journey to S/4HANA. Next up, Hasso Plattner  is going to tell us about understanding the business benefits of SAP S/4HANA better.

How to Understand the Business Benefits of SAP S/4HANA Better

The annual user group meetings in Germany, the U.S. and the UK/Ireland showed that many midsize and smaller companies still have difficulties to see the benefits of SAP S/4HANA for their business. There is nothing wrong with having other priorities than to convert to SAP S/4HANA, but lack of information or even wrong facts about it shouldn’t be the reason.

Some said they would like to see more examples by other customers of their size. Right, but there is the problem: while the large organizations have already embarked on the SAP S/4HANA journey at large scale, their projects will take time. Most of them want to take the opportunity the reevaluate their customer extensions to the suite in order to reduce the cost of maintenance in the future and to streamline their business processes. On the other hand are net new customers, who are attracted by the technical superiority of the product and the lower cost of ownership, but they might not be members of the user groups yet. Read more here.

One of the reasons why companies choose SAP S/4HANA is because of its completeness. Financials, sales and logistics are available and most of the industry specific solutions will follow soon and these will help for the wealth of a business. Next up, SAP Data Center will now tell us about the value of SAP HANA Enterprise Cloud.

The Value of SAP HANA Enterprise Cloud

The business environment is changing fast. Speed is a competitive, strategic weapon, and companies are driving constant and uncompromising change into their business to expand, grow markets, develop new products, and so on.

For many years IT has been struggling to manage and trade off the impact of ever-increasing IT complexity with the growing expectations of the business. Demands for faster, bigger, and more flexible conflicted with the risk of ‘breaking’ something in an IT landscape that became increasingly more fragile with each new change.

To address these seemingly conflicting priorities and drivers, CIOs are examining ways to reinvent their operations and drive business value by: Read more here.

So given above are actually five benefits of SAP HANA. These include and involve fast deployment, continuous innovation, low risk, free-up resources, and they support change. Focusing on change, they respond faster to the business’ need to innovate, change and deploy new systems. This is important because flexibility is a useful characteristic of one business. SAP HANA provides a lot of benefits for a business, so you could now decide whether to avail of it or not.

Pros and Cons of Public, Private, and Hybrid Cloud

Data protection is something that companies should have. It is the process of safeguarding important information from corruption, compromise or loss (Margaret Rouse) and one thing that we could use for it is a cloud backup service provider. In this article, we are going to tell you about pros and cons of it and also, we are going to tell you about the pros and cons of a public, private, and hybrid cloud.

One form of data protection is offered by Hitachi ICT Private Cloud. They identify and suggest opportunities for you to improve your business via cloud solutions, then supervise the migration with utmost care. If you are looking for a good private cloud solution, you should definitely check them out.

First off, Computer Weekly will tell us about the pros and cons of using a cloud backup provider.

The pros and cons of using a cloud backup provider

Using a cloud backup provider for data protection has a number of key advantages, such as scalability; freedom from day-to-day management; and potential cost savings on bandwidth, compared with writing data between multiple sites. But using a cloud backup provider also comes with drawbacks, such as possible latency issues and questions related to handing data over to a third party for safekeeping.

In this interview, Bureau Chief Antony Adshead speaks with Chris Evans, an independent consultant with Langton Blue, about the pros and cons of using a cloud backup provider and how best to incorporate cloud backup into your data protection regime.

Read the transcript or listen to the podcast on the pros and cons of using a cloud backup service provider. Read more here.

One benefit given is that it is massively scalable. It means that you can save up a really large number of data in here. On the other hand, one disadvantage comes if you’re dependent on that one cloud backup provider and then the provider suddenly goes out of business. What do we do about that?

Moving further, we are going to talk about public, private, and hybrid cloud. Paul Williams will tell us about the pros and cons of each.

Public vs. Private vs. Hybrid Cloud — What are the Pros and Cons?

As companies — and consumers — continue their march to Cloud-based services, what are the major advantages and disadvantages between the various public, private, and hybrid offerings? Many smaller firms simply leverage public backup services to gain an added layer of security for important documents and media, while larger enterprises take advantage of a growing number of SaaS, IaaS, PaaS, and DBaaS providers, benefitting from the cost savings and competitive bonuses earned by optimizing employee efficiency through mobile, always on access to their work.

Those same larger businesses also face the question of choosing a public Cloud-based service, implementing their own private solution, or going with some hybrid mixture of the two.

The Public Cloud Brings Ease of Use

One major advantage of the public model is its relative simplicity, especially when considering the prospect of a business’s entire staff using a variety of SaaS applications to perform their daily work. When adding BYOD mobile considerations along with the capability of working from home, public service offerings make sense for many enterprises as well as some smaller and medium-sized firms. For many companies, usability and ease of use trump all other factors. Read more here.

So to summarize, according to Paul, the public cloud brings ease of use, the private cloud means better privacy, and the hybrid solution may actually be your best option. To give you more information about each that could help you choose what’s best for your business, let us read Karina Fabin’s article below.

Public Cloud vs. Private Cloud vs. Hybrid Cloud Storage: What’s Best for Your Business

Running programs and storing information on the cloud is no longer a new idea but a standard practice. More than 95 percent of businesses are running applications or using cloud storage, according to a 2017 poll by Right Scale. But there are several different types of cloud-storage solutions, which are suited to different business needs.

When determining your cloud storage needs, consider the path that is leading you to the cloud-storage solution, advised Tad Brockway, program manager for Azure Storage. He said there are three decision paths most customers are on:

  1. Workload-oriented path: Businesses on this path are considering cloud storage because of an application operating on a cloud. As a result, storage is the means to an end.
  2. Storage-first path: Customers are at a decision point with their current storage solutions. They need to upgrade or expand their infrastructure, for example. This usually involves data that is archived, backed up or that needs to be shared companywide. Read more here.

Aside from the pros and cons mentioned, they also mentioned about the three decision paths that customers are on. Anyways, each kind of cloud storage is different from each other. Each has its own advantages that we could benefit from, but each also has its own disadvantage. Anyway, the choice is ours to make. We just have to think of what cloud storage would be best for our business, company, or organization.

How video surveillance can help Singapore businesses?

The surveillance industry has ameliorated from its basic of offering security to galvanizing business development with

the addition of features like the iris recognition system for personnel security recognition . In the recent years, video camera manufacturers are innovating this product to make it one of the latest disruptive commercial technologies. Companies using video surveillance are able to provide better services or products, efficient staff and even change their layouts to provide customer satisfaction. The following are the benefits of how video surveillance is an asset for business development.

Retail Businesses

Every retailer aims at selling their products to the customers by offering the latest models at the best affordable price. However, if the customers are unsatisfied, then video surveillance can aid in fixing the problem.

Customer’s shopping patterns can be noted and change in the product or service can made accordingly. Identifying the customer needs by watching the videos of the surveillance can enable the retailer to make an informed and wiser choice in selecting the brands to feature in their stores.

Retailers can keep a watch on their staff, so that there is no internal theft in their stores or shops. As a result, there are always more eyes watching the events unfolding at various levels of the shop. The employees also work more efficiently as they are aware that they are under constant scrutiny.

Customers often get upset or annoyed with the disinterest of the staff or their inappropriate behaviour. Retailers can prevent angry customers from leaving the store before things get out of hand.

Retailers can also make floor changes or layout changes by observing the consumer behaviour. If there is a brand that instantly catches the eyes of most customers, then the retailer can place the brand right at the entrance so as to entice more customers to enter their stores or shops.

Weather alerts

Weather warnings are necessary for survival. Putting up weather cameras can be effective in raising an alarm ahead of a natural calamity.

Weather surveillance videos can not only help in alerting but in also saving lives. Once an alert sounds, evacuation processes can begin and rescue teams can be alerted.

Weather cameras also help in predicting natural calamities as it helps scientist study patterns and record the temperature levels.

For animal welfare associations, weather cameras are a blessing. During a forest fire alert or a storm alert, they can begin the evacuation and rehabilitation process for the animals near the forest regions.

The Features of the Perfect Point of Sale System

As a business operator, you are always focused on making profits, expanding business and retaining customers. But these goals are normally a challenge to many which is why only a few prosper in the business sector. The problem is not little capital, the problem is incompetent planning that leads many traders to the wrong direction. Retail POS systems give you the best information regarding all the businesses statistics thereby making you to plan well and perfectly. It is for this reason that people who use point of sales systems find their business operations smoothly and efficiently. But what should your POS contain for it to serve you better? Find out below.

Sales Analysis and Reporting Feature

All profits are generated from sales, and a business success is determined by the volume of sales that it makes. If you are not in a position to know which kind of goods are bought in large numbers and which ones are selling at low numbers, it would be hard for you to plan the goods to buy. A POS system gives you all the sales data regarding the fast moving goods so that you order a large volume of these goods and maximize profits.

Customer Protection and Management

As a business person, your customers are your bosses which means you should always work to serve them better and please them. POS system should be able to keep data about clients so that you plan on the clients to be rewarded. Through this, you will create a perfect name for your business and attract more clients. Customer protection is when all the payment options are safe. Clients should be given the autonomy to choose whichever kind of payment method they are convenient to use. Make sure that the POS you are buying accepts various payment methods so as not to limit your clients.

Customer’s expectations can be managed via a emenu that provides them quickly with useful ordering information and options.

Theft Prevention and Employee Accountability

Sometimes your employees could be stealing from you, or they could be serving clients carelessly without charging them thereby making you to earn loses. POS can help you prevent this because they record all data of the product you have, who served it to clients and the expected amount. If anything goes against the records, you will have strong evince to question the transaction process. The POS records the name of the staff who served the client and the name of the goods that were served.

Eliminate the Manual Management

How many times should you remain behind after closure of a business day to analyze the inventories and products? POS can give you real-time updates on everything that you need to know regarding the business operation. You dont have to sit down with a calculator, pen and a paper to start doing calculations, you can get it all done on the point of sale software.

Install the appropriate POS softwares and you will enjoy efficient business operations that will expand your business. You will serve your clients well, and you will be able to create an outstanding reputation for yourself.

Types Of Access Control

Access control system is a system that limits the access or usability of virtual or physical content or resources. The system works by a process that controls which users can be given access or granted privileges to utilize information, resources or systems.

In this era where information is power, protection of such information is of the utmost priority for most companies. Access control provides protection against hackers and intruders. This system has provisions for the protection of different kinds of information and resources. There are different types of access control to cater to the specific needs of the client. These types are as follows:-

1) Intruder detection system – when an intruder or burglar is detected by this system, the intruder alarms and motion detectors send messages or signs to the owner who can then inform the authorities or take necessary action. As these systems can be easily placed on the interior as well as the exterior of the premises or building, no one can gain access to the facility with your knowledge.

2) Gate entry – the system is tuned in such a way that all people coming in and going out of the premises can be monitored and tracked. Based on the level of security clearance, the individual can or cannot access areas with sensitive information. The movement of every individual can be monitored at any given time till the time they leave the premises.

3) Biometric systems – an ideal system for high security is what the biometric reader aims to do. Only with the assigned clearance can there be access to sensitive areas in a given building or premises. A human’s unique features like handprint, fingerprint or iris recognition system are used as the biometric readers to verify and confirm security clearance. Incorrect feeds will set off an alarm after a fixed number of attempts.

4) Camera system – video surveillance, also called CCTV (closed-circuit television). Visuals of a person’s movement can be monitored and recorded for high-security areas. Facial recognition is possible with specialized software if the CCTV camera is of a high-resolution. When the image captured resolution is high, even vehicle number plates can be easily identified.

You can be at peace when you can monitor your premises from anywhere in the world. Such advancement in technology is truly a blessing in disguise. From elementary schools to multinational companies, access control has become essential for safety and protection purposes.